Returns Policy

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General Returns Policy

You may return new, unopened items sold and fulfilled by within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.

Damaged goods can be replaced or refunded as desired.


Receiving a Refund

We will request a refund after we receive and process your return.

This time period includes:

  • 5 to 10 business days for us to process your return
  • The time it takes your bank to process our refund request (see below for specific guidelines)

If the return item is not refunded to your account within 4 weeks from the day we received your return, please contact us for help at (888) 317-5571.


How Refunds are Issued

If you paid by …

Credit card
Money order
Pay Pal

Your refund will go to …

Credit card
A check will be issued to sender
Pay Pal

… after your return is processed

5-7 business days
Up to 13 business days
5-7 business days